Frequently Asked Questions

f300m requires a clear photograph or scan of your Indonesian National Identity Card (KTP) and a selfie holding that document next to your face. For enhanced due diligence on larger withdrawal requests, we may additionally request proof of your bank account ownership — typically a screenshot of your mobile banking app showing your name and account number. All documents are reviewed by our team within 24 hours (WIB).

Accounts on f300m may be temporarily locked for several reasons: too many failed login attempts triggering our security system, a pending KYC review, suspected fraudulent activity, or a self-exclusion request. Log in to check for any notification in your account dashboard, or contact our 24/7 support team via live chat or email at [email protected] for a full explanation and to begin the reinstatement process if eligible.

No. f300m operates a strict one-account-per-person policy. Duplicate accounts — even if registered with different email addresses or phone numbers — are detected through our identity verification and IP monitoring systems. Any duplicate account will be permanently closed and associated funds withheld. If you have lost access to your original account, contact support to recover it rather than registering a new one.

To permanently close your f300m account, contact our support team via live chat or email at [email protected] with the subject line "Account Closure Request". You will need to complete a brief identity verification step. Any remaining balance will be returned to your registered Indonesian bank account (BCA, BRI, BNI, Mandiri, etc.) within three to five business days. Alternatively, you may opt for self-exclusion rather than full closure — see the Responsible Gaming page for details.

The minimum deposit on f300m is Rp 25.000 for e-wallet transfers (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, or Bank Danamon. There is no maximum deposit limit, though deposits above Rp 50.000.000 may trigger an enhanced due-diligence review in line with our KYC obligations.

The minimum withdrawal to a Mandiri bank account — and to all other supported Indonesian banks including BCA, BRI, BNI, and CIMB Niaga — is Rp 100.000. Withdrawals are processed to your registered and KYC-verified bank account only. f300m does not charge a withdrawal fee; however, your bank may apply a standard inter-bank transfer fee depending on your account type and transaction time.

Withdrawal requests on f300m are reviewed and processed within one to three hours during operational hours (08:00–23:00 WIB). Once approved, funds typically reach your BRI account within 15 to 30 minutes via BI-FAST or SKN transfer. Requests submitted after 23:00 WIB are processed on the next business morning. First-time withdrawals may take slightly longer due to mandatory KYC document verification.

Yes. f300m supports deposits via all major Indonesian e-wallets: GoPay, OVO, DANA, ShopeePay, and LinkAja. The minimum e-wallet deposit is Rp 25.000 and funds are credited almost instantly — usually within 30 seconds to two minutes. To use an e-wallet, select it from the deposit menu, enter your registered e-wallet phone number, and complete the in-app authorization on your device. Note that your e-wallet account must be registered to the same phone number as your f300m account.

f300m does not charge any platform-side fees on deposits or withdrawals. However, standard Indonesian inter-bank transfer fees may apply depending on your bank and account type — for example, BCA charges a small fee for transfers to non-BCA accounts via ATM, though mobile banking (BCA Mobile or myBCA) is free for BI-FAST eligible transfers. E-wallet top-up fees, if any, are set by the e-wallet provider, not by f300m.

Yes. Togel (Indonesia's traditional numbers lottery) is available on f300m and can be funded using any supported deposit method including OVO, GoPay, DANA, and all major Indonesian bank transfers. f300m offers a range of togel markets with draws at multiple times throughout the day. Simply deposit via OVO, navigate to the Lottery section, select your preferred togel market, choose your numbers, and confirm your ticket purchase.

f300m follows standard international football betting rules for all BRI Liga 1 markets. Bets are settled on the official 90-minute result plus referee stoppage time — extra time and penalty shootouts are excluded unless specifically stated in the market name. If a match is postponed or abandoned before 90 minutes are completed, all bets on that fixture are voided and stakes returned. Voor bola (Asian handicap) markets are also available for most BRI Liga 1 fixtures.

Sabung ayam (traditional Indonesian cockfighting) is available as a live streaming betting game on f300m. Players place wagers on either Meron (the favored rooster) or Wala (the underdog) before each fight round begins. Results are determined by the outcome of the live match broadcast in real time. Minimum bets, odds, and commission rates are displayed clearly within the game lobby before you place any wager.

RTP (Return to Player) varies by slot title and game provider. On f300m, most slot gacor (high-payout slots) from Pragmatic Play, Pocket Games Soft, and Microgaming carry RTPs between 95% and 97.5%. Individual RTP figures are disclosed in each game's information panel — tap the "i" icon in-game to view the certified RTP. Note that RTP is a statistical long-run average, not a guarantee of winnings in any individual session.

Yes. The f300m platform is fully optimized for mobile browsers on both Android and iOS devices — no app download is required. Simply open your preferred mobile browser, navigate to f300m.cam, and log in to access the full game library including sports betting, live casino, slots, and togel. The mobile interface automatically adapts to your screen size, and all deposit, withdrawal, and account management functions are available on mobile.

All bonuses on f300m are subject to wagering requirements — the number of times the bonus amount must be bet before winnings become withdrawable. The specific multiplier (for example, 5x or 10x) is stated clearly on each promotion's terms page. Contributions toward wagering requirements differ by game category: sports bets typically contribute 100%, while some slot titles may contribute at a lower rate. Always read the full bonus terms before opting in.

Yes. f300m runs regular cashback promotions for sports bettors, particularly around major events such as BRI Liga 1 weekends, EPL matchdays, and international tournaments like the FIFA World Cup or Piala AFF. Cashback is typically calculated as a percentage of net losses over a defined period (daily or weekly) and credited directly to your main account balance without additional wagering requirements. Check the Promotions section of your account dashboard for currently active cashback offers.

f300m operates a tiered VIP loyalty program that rewards consistent, high-volume players with escalating benefits. As you accumulate loyalty points through real-money wagers across all game categories, you advance through tiers — each level unlocks faster withdrawal processing, higher withdrawal limits, dedicated account managers, exclusive reload bonuses, and invitations to VIP tournaments. Points are credited automatically with no manual opt-in required. Full tier requirements and rewards are listed on the VIP program page within your account.

f300m enforces a strict minimum age of 21 years for all players. Age is verified at registration through a mandatory declaration and confirmed during KYC via your Indonesian KTP, which displays your date of birth. Any account found to belong to a person under 21 is immediately closed, all activity voided, and the case reported internally. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.

Responsible gaming tools on f300m — including daily, weekly, and monthly deposit limits, loss limits, session time limits, reality check reminders, time-out periods, and self-exclusion — are accessible under the Responsible Gaming tab in your account settings. Restrictive changes such as lowering a limit or activating self-exclusion take effect immediately. Raising a limit or ending a time-out carries a mandatory 7-day cooling-off delay. You can also request any of these tools directly via our 24/7 support team.

f300m customer support is available 24 hours a day, 7 days a week via live chat on the platform and by email at [email protected]. Our support team includes Indonesian-speaking agents who can assist in Bahasa Indonesia if needed, even though the platform itself is in English. For account security matters, please have your registered email address and KYC-verified details ready to help agents verify your identity quickly and resolve your issue without delay.